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February 18 @ 7:30 am - 9:00 am

Save the Date!

COVID-19: What We Learned: Staffing/People Resources

Virtual ACHE Face-to-Face Education Program

Length: 1.5 hours

Emergency management requires precise identification and allocation of staff to align capabilities and capacity with the need to effectively deliver care for the community. The COVID-19 outbreak caused a substantial shift in the availability of staff and resources and the accessibility of timely delivery of care. In response to the evolving needs, organizations have shifted staff in a variety of ways to ensure they were able to effectively screen, triage, and care for patients. This panel will provide strategies and tactics of how their organizations adjusted their staffing structure to ensure that the most appropriate level of care is delivered during a medical surge such as the COVID-19.



Gene Austin
Columbia Orthopaedic Group



Stephanie La Pierre, MBA, BSN, RN, CSSBB (ASQ), CPHQ
Chief Nursing-Clinical Officer
Saint Francis Medical Center

Monica Smith, MSN, R.N., NE-BC, FACHE
VP Patient Care Services & Ancillary Operations and Chief Nursing Officer
Boone Hospital Center

Barb Tirrell
VP Quality and Performance Improvement
Value Health

*This program has been developed and is presented locally by the Missouri Chapter of the American College of Healthcare Executives. This program is pending American College of Healthcare Executives (ACHE) Face-to-Face Education Credit.


February 18
7:30 am - 9:00 am
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