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February 18, 2021 @ 7:30 am - 9:00 am

COVID-19: What We Learned: Staffing/People Resources

Virtual ACHE Face-to-Face Education Program

Emergency management requires precise identification and allocation of staff to align capabilities and capacity with the need to effectively deliver care for the community. The COVID-19 outbreak caused a substantial shift in the availability of staff and resources and the accessibility of timely delivery of care. In response to the evolving needs, organizations have shifted staff in a variety of ways to ensure they were able to effectively screen, triage, and care for patients. This panel will provide strategies and tactics of how their organizations adjusted their staffing structure to ensure that the most appropriate level of care is delivered during a medical surge such as the COVID-19.

*This program has been developed and is presented locally by the Missouri Chapter of the American College of Healthcare Executives. The American College of Healthcare Executives has awarded 1.5 ACHE Face-to-Face Education Credits to this program.


Gene Austin, CEO, Columbia Orthopaedic Group


Stephanie La Pierre, MBA, BSN, RN, CSSBB (ASQ), CPHQ, Chief Nursing-Clinical Officer, Saint Francis Medical Center

Monica Smith, MSN, R.N., NE-BC, FACHE, VP Patient Care Services & Ancillary Operations, and Chief Nursing Officer, Boone Hospital Center

Barb Tirrell, VP Quality and Performance Improvement, Value Health



Registration is a two-step process.  Once you’ve paid to attend using the registration button below, you will receive a confirmation email with a link to the ACHE Learning Management System, which will allow the attendees’ education credits to automatically be applied to their MY ACHE account, based on their participation in the event.  Complete the steps indicated to fully register for the program, then you’ll receive an email (to the email address on your MyACHE profile) from ACHE with your link to join the meeting.  Please register only once to avoid duplications.

Program Organizers:

Andrew Lovewell, MHA, MSHI, LSSGB, Administrator/CEO, The Surgical Center at Columbia Orthopaedic Group

Lisa Newcomer RRT, MBA, FACHE, Service Line Director Oncology & Pulmonology, Saint Francis Healthcare System


February 18, 2021
7:30 am - 9:00 am
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